Counselling Office in Victoria, BC

Ready for change? Let's turn your storm into a story of strength.

Trauma-informed counselling for individuals, couples, families & teens, in person at our Victoria & Mill Bay offices or online.

Our Fort Street office

Your comfort matters to us

The room you sit in shapes how a session feels. We set up our Victoria office so it's easy to relax, speak freely and take your time.

  • Private

    To ensure your privacy every room has soundproofing with white noise machines throughout the hallways.

  • Room to breathe

    Five counselling rooms spread over two floors, so the space never feels crowded.

  • Calm and easy to settle into

    Soft light and comfortable seating, so you can stop bracing and start talking.

Counsellors at our Victoria office

Not sure who to see? Book a free 20-minute consult and we'll help you find the right fit.

Meet the Victoria team

Finding our Victoria office

Strength in Heart Counselling
1183 Fort Street
Victoria, BC V8V 1L3
Parking
Free & paid street parking.
Access
Our office is a second-floor walk-up with no elevator. If stairs are a barrier, tell us when booking and we'll help you find a ground-floor option or a virtual session.

Counselling across Greater Victoria

Clients come to our Fort Street counselling office from all over the region, and all are welcome! If getting downtown isn't practical, you can see the same counsellor by video or phone.

About online counselling
  • Downtown Victoria
  • Fernwood
  • Rockland
  • Oak Bay
  • Saanich
  • Esquimalt
  • View Royal
  • Langford & the West Shore

Questions about counselling in Victoria

How much does counselling cost in Victoria?

It depends on your counsellor. Sessions with our intern counsellors are $35 per hour, and the first full session is free. Pre-registration counsellors are $100 per hour, and registered counsellors start at $150 for individuals and $185 for couples. See all the options on our choose-what-you-pay page.

Can you bill my insurance directly?

Yes. We bill many extended health plans directly, so you don't pay the full fee up front. We also work with ICBC and CVAP clients. Check the direct billing page for the list of providers.

Where do I park?

There's free two-hour street parking around our office at 1183 Fort Street.

Is the Victoria office accessible?

Our office is on the second floor and there's no elevator. If stairs are a barrier for you, let us know when you book and we'll help you find a ground-floor alternative or set up online sessions instead.

What happens in the free consultation?

It's a 20-minute conversation to ask questions and see whether you and a counsellor are a good fit before booking a full session. It's free for new clients and for anyone trying a different counsellor.

Can my teen see a counsellor?

Yes. Individual counselling is available from age 13. See our youth counselling page for more.

Can I do sessions online instead?

Yes. We offer video and phone sessions anywhere in BC, Nova Scotia and PEI.