Contact our Victoria & Mill Bay counselling team

Reaching out is often the hardest part. Tell us a little about what's going on and we'll help you find the right counsellor, in person or online.

Call or text

Texting is welcome if a call feels like too much right now.

We reply within one business day.

Our intake coordinator reads every message & will get back to you personally.

1
We get back to you to learn what you're looking for.
2
We suggest a counsellor who fits, and you can book a free 20-minute consult with them.
3
If it feels right, you book your first session in person or online.

Our intake coordinator reads every message personally. Rather skip the form? Book a free consult directly with a counsellor.

Answer a few quick questions and we'll match you with a counsellor based on what you're working through, your schedule, and your preferences.

1183 Fort Street, Victoria, BC V8V 1L3

Individuals, couples and families. Free street parking nearby.

Mill Bay Centre, Suite 368, 2720 Mill Bay Road, Mill Bay, BC V0R 2P0

At the corner of the Trans-Canada Highway and Mill Bay Road. Free parking.

Prefer to meet from home? We offer online and phone counselling across BC, Nova Scotia and PEI.

This form isn't monitored for emergencies. If you're in crisis, call or text 9-8-8, Canada's Suicide Crisis Helpline, any time.

Questions people often ask us:

Yes. The 20-minute consultation is a no-obligation call to see if we're a good fit — there's no charge and no pressure to book further sessions.
Then your first step is either to complete our match form, or to book a free 20 minute virtual consultation with our intake coordinator.
—> Complete Match Form
—> Book Free Intake Consult
Most extended health plans cover sessions with our registered counsellors. We also accept ICBC and CVAP claims directly.
Most new clients are seen within a few days, and often same day appointments are available.
You'll hear from our team within one business day to confirm your consultation time or answer your question directly.
Yes.