STrength in heart Counselling

in Victoria BC, Cobble Hill BC & Online across Canada

Frequently Asked Questions About our Counselling Services in Victoria BC & Cobble Hill BC

1. What types of counselling do you offer?

We provide a range of counselling services in Victoria BC, Cobble Hill BC and online across Canada, including individual, couples, and family counselling. Our specialties include anxiety counselling, depression counselling, trauma counselling, and more. Sessions are available both in-person and virtually.

2. Where are you located?

Our offices are located at:

1183 Fort Street, Victoria, BC
1400 Cowichan Bay Rd Suite 37, Cobble Hill, Cowichan Valley, BC

We also offer virtual therapy options for clients across Canada who prefer online counselling sessions.

3. How much do sessions cost?

Rates start at $35 per session, with sliding scale options available to ensure affordability. We also offer a free 20-minute intake consultation to help you find the right counsellor and approach for your needs. For new clients of a practicum student counsellors the first full 50 minute session is also free. To learn more about our “Choose What You Pay Program” please click here. Some of our counsellors also have coverage through our partners ICBC, CVAP, FNHA, and more. Contact us to learn how to obtain free counselling through one of ur partners.

4. How soon can I book an appointment?

You can book online 24/7. New clients can typically get their first session within a couple of days to 1 week. We strive to provide timely support when you need it most.

5. Do you offer free consultations?

Yes! We offer a free 20-minute intake consultation to help you determine if our services are the right fit for you.

6. What is your approach to therapy?

We take a personalized, holistic approach to therapy, addressing both symptoms and underlying causes for comprehensive healing. Our goal is to empower individuals, couples, and families to overcome challenges and find lasting peace and balance.

7. Is parking available at your Victoria and Cobble Hill counselling office?

Yes, we offer free two-hour street parking near our Victoria location at 1183 Fort Street and also plenty of free parking at our Cobble Hill office at the Valleyview Centre.

8. How do I book an appointment?

You can book an appointment by:

Booking online through our website.
Contacting us directly via phone or email for assistance.

9. Do you offer virtual therapy?

Yes, we provide virtual therapy options for clients who prefer the convenience of online sessions.

10. How do I know which counsellor is right for me?

We’ll help match you with the counsellor that best fits your needs during your intake consultation. You can also browse our team’s profiles on our website to learn more about their specialties.

11. What mental health challenges do you specialize in?

Our counsellors are experienced in helping clients with:

12. Are your services confidential?

Yes, all counselling sessions are completely confidential, and we adhere to strict professional standards to protect your privacy. Please read this for more information.